Wednesday, 14 May 2014

CV Show Success - now the hard work starts!

Well the CV Show has come and gone for another year and now that we've had a bit of time to analyze the event, we've concluded that it was a very successful three days indeed. We'll be back again next year.

There was plenty of interest in axle weighing but also a tremendous amount of enthusiasm and confidence generally. The organisers will say that the attendance was up, they always do, but there were certainly plenty of people around and lots of people to talk to and a good sign of a busy exhibition is how quickly the time went.

From a company who has five 7.5t vehicles delivering sundries to take-aways to a company loading 44t tankers with waste at ports, we had a wide range of applications, vehicles, locations and problems to solve. However the initial chat on the exhibition stand are only the beginning of a long process of understanding the exact requirement, visiting the customer and seeing what he's doing and where.
The CV Show 2014 - Axle Weighbridge Systems Galore!

And that also shows the importance of having a real breadth of products, peripherals and software so that we can offer the right solution for the job. The take-away guy will benefit from OnBoard Indicators as his drivers are on multi-drop work and the load distribution will be changing all the time. The tanker operator though probably needs to look at a dynamic axle weighbridge so that he can maximise his loads before leaving the port.

Unsurprisingly both of those potential customers approached us with an idea of what they wanted to achieve but were unsure of the best solution. They had though both had conversations with people offering the wrong solution. Any company that has a limited number of axle weighing options will not be able to offer impartial advice on the correct system for the job

Impartiality is very important. We will always offer the best solution for the job not just the cheapest to try and make a quick sale. We feel that's a very short term way of doing business. It's certainly not a good way of getting repeat business and does our reputation no good at all

Often we have to tell a customer what he doesn't want to hear - that the solution to his problem is more expensive than he thought. And in many cases over the years we've walked away from an application when we either don't have the correct solution or the customer is not prepared to invest what is needed to do the job properly.

We take axle weighing very seriously and have invested heavily in equipment and manpower to make sure that we do the very best very time we supply a system whether it be a single OnBoard Load Indicator or a complex axle weighbridge system.

And we take the time to thoroughly investigate what the requirement is and explain what the best solution is and how it will benefit the customer in the end.

We understand that, quite rightly, that can be a long process and we have no doubt we'll still be speaking to some of this years new enquiries when next years CV Show rolls round again.

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