Thursday, 2 July 2015

Who sold you that then??

 Buying the right tool for any job is important and buying an axle weighing system is no different.

If you needed to weigh a vehicle to 2% accuracy, you’d buy a weighing system that was accurate to 1% and feel pretty confident you’d made a good choice, correct?

You may be surprised to learn that that’s not always correct.

All scale manufacturers express accuracy as a percentage of the capacity of their machine. So a 10,000kg capacity weighpad with an accuracy of 1% could be up to 100kg out and still working to specification. If you had two weighpads, the pair could be up to 200kg out and still within specification.

Now consider weighing a 32 tonner one axle at a time. That’s four axle weights you’ve recorded all of which could be 200kg out. So that’s potentially an error of 800kg on the whole vehicle.

But what if you needed to weigh an unladen 32 tonner to within 2%? Assuming your 32 tonner weighs 12,000kg unladen, you need to weigh it to within 240kg.

So you need to weigh your chassis to within 240kg but you’ve been sold a system that will only weigh it to within 800kg? Sadly it happens all the time and we read about just such an occurrence only this week.

It’s something we would never do.
Is this the right system for your needs?

Contrast that with the visit we made to a site in Birmingham last week. A customer was very keen on our product and wanting the latest technology. The system would have fitted in his yard and could have produced accurate axle weights.

However, it became clear during the discussions that there were issues with the site. Turning circles, site access and similar which meant that our system wasn’t going to be the best option. So we explained the issues to him and pointed him in the direction of a company with a product better suited to his needs.

We walked away from a sizeable order.

Selling the wrong product for the task is something we would never do. We know our products, their accuracy, their pro’s and their cons, and we thoroughly investigate the customers’ needs.  And if our systems are not right for the job we will say so.

Who would you rather deal with? An organisation that will sell you anything just to make a quick buck or because they don’t have the in depth knowledge needed or one that will give you an honest opinion on what is right for your job?

We think it’s the right thing to do and means you really will get the best vehicle weighing system for your needs.

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